Tour Specialist
Job Description:
- Mayi Tours, Inc. is seeking a tour specialist with entertainment travel experience. The successful candidate will be responsible for handling all travel requirements for our touring and entertainment clients, with the ability to cope under pressure in this demanding but highly rewarding role.
- Manage Mayi Tours Inc. client travel logistics ensuring the highest level of service is provided at all times, handling air, hotels, ground transport, meet & assist and private charters providing full dedicated support to all clients.
- Quickly & efficiently field all enquiries.
- Ensure high level of attention to detail with all given work.
- Prioritize work load, working within given deadlines ensuring client budgets and specific requirements are met.
- Process any administrative tasks including accounting queries, promptly and accurately.
- Build strong working relationships with clients & suppliers.
- Work as part of a successful team.
- Positively promote tour operation to assist with future growth and development of the business.
- Strong knowledge & understanding of fares, negotiated contracted fares, ticketing and reissues.
- Ability to provide a high level of customer service.
- Proactive and positive attitude.
- Excellent time management and organizational skills is essential.
- Excellent negotiation skills.
- Ability to work under pressure.
- Strong knowledge of Microsoft packages (email / word / excel / power point)
- Previous experience working with entertainment clients or handling group travel.
- Bilingual in Chinese and English, both spoken and written is a must.
- Full-time
Shu Dong
Mayi Tours Inc,
77 Bowery, 2/Fl Office #2B, New York, NY 10002.